At ULHT we have a vision statement – “Outstanding Care Personally Delivered”
stating our ambition for our Trust to be among the best. In the last few years, we have made significant progress and, in spite of challenges brought about by the COVID-19 pandemic and increases in demand on our services, we have many achievements to be proud of.
Our values guide everything we do. They are:
- Patient-centred – Putting patients at the heart of everything we do, listening and responding to their needs and wishes.
- Safety – Following ULHT and professional guidelines. Speaking up to make sure patients and staff are safe from harm.
- Excellence – Striving to be the best that we can be. Innovating and learning from others.
- Compassion – Caring for patients and their loved ones in ways we would want for our friends and family.
- Respect – Behaving and using language that demonstrates respect and courtesy to others. Zero tolerance to bullying, inequality, prejudice and discrimination.
Our Integrated Improvement Plan objectives for 2023/24 are:
- Our patient objectives – by 2025, we will deliver high quality, safe and responsive services, shaped by best practice and our communities.
- Our people objectives – by 2025, we will enable our people to lead, work differently, and feel valued, motivated and proud to work at ULHT.
- Our services objectives – by 2025, we will ensure that services are sustainable, supported by technology and delivered from an improved estate
- Our partners objectives – by 2025, we will implement new integrated models care with our partners to improve Lincolnshire’s health and wellbeing
Our five-year Integrated Improvement Plan (IIP) setting out how we will achieve our strategic objectives, for patients, services, people and partners, recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.
Our Trust Board has recently approved year four of this plan. The NHS Lincolnshire Integrated Care Board (ICB) Executive Team recently approved an Urgent Treatment Centre and integrated community/acute medical service at Grantham and District Hospital. All aspects of the Integrated Community/Acute Medicine Service are now delivered through a collaboration between LCHS and ULHT. This means we retain a local team with local knowledge for both services.
The future Clinical strategy is currently being co-produced by a wide range of clinicians, improvement colleagues and system partners to define a strategy ‘fit for the future’.
Our latest CQC inspection report published in February 2022 increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. The CQC commended the widespread improvements at the Trust. As a result of these improvements, the Trust was removed from ‘special measures’ in March 2022.
This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years, our improved monetary management arrangements and demonstrates the progress we have made as an organisation.